Job Responsibilities

Prescription Filling

  • To attend the doctor’s prescription at the sales counter and advise the dosage of medicines to the patients
  • Dispense drugs pursuant to a prescription issued by the doctor. In case the prescribed medicines not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
  • Cross-check the issuing medicines with bill with regard to patient name, items name, quantity, expiry and acknowledge the bill

 

Customer Service

  • To counsel the patients /customers on health, reaction of medicines
  • To maintain good relations with customers/doctors
  • To maintain free home delivery register and follow-up the medicines deliveries to the customers in time
  • Handle all the inbound calls primarily focusing on drug information, patient counselling/education and free home delivery orders. In addition, handle patient queries and issues with respect to drug therapy and drug information
  • Handle cash in billing counter as and when required

 

Cold Chain Management

  • Storing the drugs under proper conditions of refrigeration and security
  • To prepare bills in computer and collect the cash
  • Check quantity, MRP, batch number and date of expiry of the received items from stores before entering into computer

 

Inventory Management & Sales

  • To enter stocks in computer and take printout of receipt from stores(RS) for cross-checking with items issues list from stores
  • To maintain record for no stock items and follow-up the same
  • Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast moving items
  • Ensure shift hand-over and take-over is given before leaving the work area
  • Focus on sales and strive to attain the target of the pharmacy
  • Perform any other job assigned by the in-charge as per exigencies of work

Compensation & Benefits

  • This job is on company rolls offering competitive pay, benefits and attractive incentives.
Qualification

D. Pharm / B.Pharm / M.Pharm

Experience

Freshers / Relevant Pharmacy retail experience upto Supervisor Level

Skill

Updated knowledge of medicines availability,

Good inter-personal & communication skills